Terms and conditions of use

When you make a purchase on this website, you will conclude a Purchase and Sale Agreement with MUNA OÜ. Once you have placed and order and we have sent you and invoice, we confirm that the Agreement has been entered into. By purchasing from our website, you can be certain that all of your data remains confidential and we will not present it to third parties who might abuse it.   

Orders

To place and order, choose the suitable product and it to your shopping cart. If you wish to continue shopping, wait until the information about placing a product into the shopping cart disappears and after this, you can continue shopping. Once you have added all products that you wish to purchase, into the shopping cart, go to the chopping cart. In the shopping cart you can add your contact information and choose the method of payment and delivery. We will send an order confirmation to your e-mail address. 

Payment methods

In the webshop you can pay through a secure payment centre using bank links of the biggest Estonian banks (Swedbank, SEB, Danske Bank, Coop Bank, LHV, Nordea). The currency is Euro.

Delivery

Itella Smartpost’s and Omniva’s parcel terminals help deliver your order. When placing the order you can choose the most suitable delivery option for you. Shipping fee is 2,99 euros. If you wish to receive the order outside of Estonia, let us know by e-mail and we will find out the shipping cost in this case. You can also pick up your order yourself from Design Studio MUNA in Haapsalu. We also offer free shipping on all orders above 60 euros. Your order will be delivered within five days after placing the order. 

Returns

We accept returns within 14 days after delivery. To return goods, send a claim to muna@munadesign.com with the buyer’s name, date of order, the product you wish to return, the reason the product did not meet your expectations and the order number. After sending the claim, you can return the products by either bringing it to Design Studio MUNA in Haapsalu or using a suitable postal service. Once we have received and examined the product (the product has to be clean, intact, unworn with labels), we will transfer you the money for it within 14 days – we will also return the shipping fee up to 4 euros. If the product is damaged, you have to compensate the decrease in value of the product. We will notify you of this beforehand with evidence with an e-mail. 

Exchanges

If the size does not fit, it is possible to exchange the product. This can be done within 14 days on the same conditions as returns. Once we have received the goods, we will send you the new item in the desired size.  

Additional information

If you have any questions we encourage you to contact us at muna@munadesign.com or call us on +372 556 42 022.