Terms and conditions of use
In the webshop you can pay through a secure payment centre using bank links of the biggest Estonian banks (Swedbank, SEB, Danske Bank, Coop Bank, LHV, Nordea). The currency is Euro.
Itella Smartpost’s and Omniva’s parcel terminals help deliver your order. When placing the order you can choose the most suitable delivery option for you. Shipping fee is 2,99 euros. If you wish to receive the order outside of Estonia, let us know by e-mail and we will find out the shipping cost in this case. You can also pick up your order yourself from Design Studio MUNA in Haapsalu. We also offer free shipping on all orders above 60 euros. Your order will be delivered within five days after placing the order.
We accept returns within 14 days after delivery. To return goods, send a claim to firstname.lastname@example.org with the buyer’s name, date of order, the product you wish to return, the reason the product did not meet your expectations and the order number. After sending the claim, you can return the products by either bringing it to Design Studio MUNA in Haapsalu or using a suitable postal service. Once we have received and examined the product (the product has to be clean, intact, unworn with labels), we will transfer you the money for it within 14 days – we will also return the shipping fee up to 4 euros. If the product is damaged, you have to compensate the decrease in value of the product. We will notify you of this beforehand with evidence with an e-mail.
If the size does not fit, it is possible to exchange the product. This can be done within 14 days on the same conditions as returns. Once we have received the goods, we will send you the new item in the desired size.
If you have any questions we encourage you to contact us at email@example.com or call us on +372 556 42 022.